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Hello and welcome to my website. My name is Radim and I'm a service & experience designer based in Prague. I use human-centred research to inform changes to existing services from bottom up and create new services entirely. Currently, I work for clients alongside the Creative Dock in Prague in healthcare, commerze, insurance and bank sectors.

I have background in design management, multimedia and branding. Over the last three years I focused mainly on designing services for international clients such as Telephónica Alpha in Barcelona, Bounce Works in London, Dental Care Houses in Prague and Creative Dock Czech and Hungary. I'm open for new collaborative projects in the fields of service design and CX / UX experience design.

Portfolio

 
SERVICE DESIGN

Reimagining dental

care experience

UX /UI DESIGN

Eating well pays off

UX /UI DESIGN

Booking platform for health professionals

SERVICE DESIGN

Design for families resiliance

What I do

Design research 

I use design-thinking tools to inform the innovation team about customer needs and to gather needs of all other stakeholders involved.

CX / UX Design

Enabeling common experiences across various customer and employee touchpoints. Prototype development via digital tools such as Balsamic, Figma and Creative Suid.

User testing

Testing website performance via Google Analytics. Designing a feedback loop and interviews. 

Strategic design

Future-oriented product / service principles, or strategies, used to meet demanding business-goals and objectives

 

CONTACT

 

© Radim Pekárek 2020  |   All rights reserved