Creating new services and experiences entirely.
My name is Radim Pekárek and I'm a service and experience designer currently based in Prague. I use human-centred design to inform changes to existing services from bottom up and create new services entirely. Currently, I work for clients alongside the Creative Dock in healthcare, commerze, insurance and bank sectors.
Future-oriented product / service principles, or strategies, used to meet change in behaviors, demanding business-goals and objectives.
Digital prototype design
Enabeling common experiences across various customer and employee touchpoints. Interactive prototype development via digital tools such as Figma and Adobe XD.
Conducting research of customer needs, desires and fears in order to propose the best possible solutions. Designing solutions for the best experience.
Testing through qualitative and quantitative methods. Establishing a feedback loop with the aim of constant learning from insights.
UX Designer, Creative Dock, 2019 – today;
Manager, Pekarek Dental Care Houses Prague, 2014 – today;
Creative Director / founder, KYCN, 2012 – 2018;
Freelance Design manager, Crosscafé, L´or Drinks, Chillipoint, 2014 – 2016
MA Service Design, The Royal College of Art, London
MSc. International Management, Teesside University / Prague College, Prague
MgA. Multimedia, University of West Bohemia, Pilsen
BcA., Multimedia Design, University of West Bohemia, Pilsen
I worked on projects with a wide range of companies such as Telefónica Alpha, Bounce Works, Moovel Lab, and Creative Dock. As a graduate from the number one university in the field of design the Royal College of Art (MA Service Design), I will maximise the value which design brings to your company or organisation.